After-sales service, maintenance and workshop management software

A revolution for repair shops

Whether you’re a phone, bicycle, motorcycle, or musical instrument repairer, managing your business is a constant challenge. Between invoices, inventory, quote requests, repair tracking, stock management, invoicing, collection, and Qualirépar reimbursements, the workload is overwhelming. That’s where Phonilab comes in. Our 100% online after-sales and repair service management software is designed to unleash your potential and boost your profitability.

Why choose Phonilab as your management software in 2025?

1. A complete and intuitive online invoicing solution

With Phonilab, you can generate personalized quotes and invoices in just a few clicks. The solution is integrated with WhatsApp, email, and SMS, allowing you to send your invoices electronically. Suitable for margin VAT and invoicing used products, it is an essential tool for professionals.

2. Smooth and professional repair management

Whether for on-site or remote repair, Phonilab is a after-sales service software with a simple interface to manage your repair orders, track customer history, print labels or PIEC certificates, and notify customers at each stage.

This cs service software allows you to notify your customers at several levels, such as quote approval, spare parts availability, and the completion of the repair.

Using this solution ensures you have a tailor-made cs service application. It also increases customer loyalty.

3. Integration of the QualiRépar label

Phonilab makes it easier to manage your repair bonus by automating reimbursements through integrations with Ecologic and Ecosystem. You save valuable time while expanding your customer base.

For more information on how to obtain the Qualirepar label or Qualirepar tariff, please read this article.

4. Just-in-time purchasing and stock management

With better inventory management, alerts, and quick supplier order and inventory adjustment options, Phonilab helps you avoid stockouts, optimize your profitability, and maintain a clear view of your margin.

5. 100% online and multi-site solution

Phonilab adapts to all structures: independent artisans, franchises, and chain stores. The portal is accessible anywhere, online 24/7, even on tablets and mobile devices. And you can manage multiple stores remotely.

Examples of professions concerned

Phonilab is a responsive and customizable solution. The catalog is configurable to manage multiple businesses. Examples of businesses the software can handle are:

– Telephony and Tablets

– Bicycle/Scooter Repair

– Jewelry and Watchmaking

– Computer Repair

– Motorcycle Repair

– Musical Instruments

Bonus: A complete telephone cash register software

Phonilab also integrates a fast, touch-based online POS (point of sale) module with management of assets, discounts, margins and payments (credit cards, cash, etc.).

Why do professionals choose Phonilab?

Repair shops and multi-store repairers have adopted Phonilab for the following reasons:

1. Ease of use
2. Technical support included
3. Unlimited email/WhatsApp sending
4. White label
5. Integrated customer service
6. VAT margin invoicing
7. Qualirépar management
8. Just-in-time inventory optimization
9. Secure and GDPR-compliant connection

Conclusion: Gain in efficiency, time and comfort

Phonilab is much more than just business management software: it’s a comprehensive, intuitive, and integrated platform. It allows you to manage every aspect of your workshop, from customer service to payment and even QualiRépar reimbursement, all 100% online.