Musical instruments repairs tracking and management

Phonilab is a musical instrument repair tracking software suite for musical instrument stores. Our advanced solution provides an efficient way to manage your daily business, including repair tracking, invoicing, and managing technicians, salespeople, and devices under repair.

With our musical instrument repair workshop software, you can easily manage all incoming repairs on-site or remotely. Record instrument details, customer-reported defects, and initiate repair steps. Track repair status in real-time, from instrument arrival to repair and delivery to the customer. Our software allows you to accurately track each repair, optimize your workflow, and reduce repair times.

Invoicing is also simplified with our online invoicing software, Phonilab. Easily generate invoices for repairs and sales, recording labor costs and prices, parts used, and accessories included. You can customize your invoices with your logo and send them directly to customers via email, SMS, or WhatsApp.

In addition to repair and invoicing management, our software also offers advanced tracking features for technicians, salespeople, customers, and suppliers. You can assign tasks to technicians, track their progress, and manage their schedules. For salespeople, you can record their sales performance. Our software also allows you to track musical instruments received in your store, recording the details of each piece of equipment.

Our music instrument store software simplifies on-site customer reception by recording their contact information, tracking their preferences and purchase history, and offering personalized service. You’ll be able to welcome your customers more efficiently and offer them a personalized experience.

For those who prefer online service, our software allows you to receive repair quote requests online, which streamlines the process of managing new repairs. Customers can submit their requests online, and you can quickly respond with detailed quotes via SMS, WhatsApp, or email. This feature improves the efficiency of your establishment and provides a convenient and efficient experience for your customers.

Additionally, our business management software offers advanced SMS prospecting features. You can send personalized messages to your customers to inform them of promotions, special events, or the launch of your new services. You can also manage customer relations by tracking reviews on your social media and sending review requests after each repair or sale. This is how you’ll boost customer satisfaction and loyalty thanks to our adaptive and intuitive solution.

Choose our modern financial management solution that optimizes your profitability. With our software, you can easily configure sales and purchase prices, integrate service costing, calculate margins excluding and including taxes, and manage payments using multiple payment methods.

Our software offers you ease of price configuration, allowing you to remain competitive and flexible in your pricing. Adjust your prices based on demand, customers, costs, and desired margins to maximize your profitability.

Our financial management solution supports multiple payment methods, allowing you to offer an optimal experience to your customers. Easily record payments and track customer balances, simplifying the management of your outstanding debts.

Choose our multi-store musical instrument repair tracking, sales, and invoicing software to simplify your management and improve your operational efficiency. Don’t let management hold you back. Choose our advanced software and secure the future of your musical instrument business.